ADP Air Distribution Products

Straight Talk: While our on-time shipping performance has exceeded 95% for five years running, it is possible that a sudden increase in demand or an unexpected large order could impact our stock, thus our Quick Ship options are subject to availability. Please see the Limitations paragraph below for your options, should a shortage occur. Terms & Conditions Lead Time: For standard 2-Day Quick Ship orders, the lead time clock begins the day after you place your order. For example, if you place your order on a Monday, the next day, Tuesday, is Day 1. You can expect your order to ship no later than Day 2, which would be Wednesday if there are no holidays. Orders entered after 5:00pm are considered to be entered the next business day. Quicker and Quickest Ship orders work similarly. For example, a Next Day Quicker Ship order placed on a Monday will ship the next day, Tuesday. Same Day Quickest Ship orders must be placed before 2:00pm Pacific Time to be shipped the same day. Same day local delivery may also be available on orders placed by 10:00 am. Please call for availability. Pricing: All prices are list. Please refer to your current Discount Schedule for applicable multipliers. 2-Day shipping is standard (subject to availability). For all orders under $350 net, a Small Order Freight Add of $30 will apply. Freight Terms: All orders are shipped F.O.B. Origin. Actual freight rates will be charged for 2nd Day, Next Day, and Courier shipments, as well as on all orders that do not qualify for Prepaid freight. Please refer to your current Discount Schedule for Freight Factors on orders shipping 500 miles or more from the 92154 zip code. Limitations: While our goal is to ship orders in two days or less, with our accelerated shipping schedule some shortages may occur. As a result, our Quick Ship options are subject to availability. Should we encounter a shortage on a qualified freight Prepaid order we will contact you to determine if you wish the entire order to be held until the shortages arrive (so everything ships prepaid) or if we should ship what we have available. Backorders cannot be shipped prepaid. Any items you instruct us to backorder will ship Prepaid & Add. Payment terms: 1% 10, Net 30 from the date of our invoice for customers with approved credit. A service charge of 1.5% per month will be charged and collected on all past due account balances. Credit card payment is also accepted at time of purchase only, no discount allowed. Accounts with balances over 45 days old will be on shipping hold. Returns: Returns will not be accepted unless accompanied by a Return Goods Authorization (RGA) form issued by ADP. Return goods will be inspected upon receipt by ADP and for all products accepted for restocking, 75% of the purchase price (excluding outbound freight) will be refunded. Products which have been installed or damaged (including packaging) are not suitable for restocking and no credit will be given. All returns must be returned to their point of origin, freight prepaid. If requested, we will issue a call tag for items to be returned, in which case return freight charges will be deducted from any credit issued. Minimum order: For all orders under $350 net a Small Order Freight Add will apply. Changes: All orders are subject to a $10 change fee per line item changed. Upon receipt of a change order, the date the change order is received becomes the new order receipt date and the lead time clock starts anew. Changes can not be accepted on the day of shipment. Cancellations: Because of our accelerated shipping commitment we begin work on your order immediately upon receipt. Therefore, all orders cancelled after placement or before shipment will be subject to a 15% cancellation charge. Damage or Loss: Unless otherwise agreed, all shipments are made F.O.B. Origin. ADP will not be responsible for delays in delivery by carrier, for loss or damage to merchandise in transit, for reconsignment fees or for storage fees due to delay in delivery. Where shortages or damages occur, details should be noted on the freight bill by the customer at time of delivery and reported to ADP within ten (10) days of shipment. In case of concealed damage, customer should call the carrier immediately to inspect damaged merchandise. With the exception of UPS and Fed-Ex ground shipments, all claims must be filed direct with the carrier by the customer. However, we will gladly assist our customer in attempting to secure prompt and satisfactory settlement. Warranty: ADP warrants our products for a period of twelve (12) months from the date of shipment against defects in materials and workmanship. If a product fails to perform properly within this period, ADP will replace or repair it at our option. This warranty does not extend to and does not cover defects caused by misuse, abuse, accident, improper installation or alteration. This warranty is for materials only and specifically excludes labor for removal or installation, as well as any and all forms of indemnification. Force Majeure: ADP shall not be liable for delays or defaults in delivery caused by floods, fires, storms or other acts of God, by war or act of public enemy or civil disturbance, strikes, lockouts, shortages of labor or raw materials and suppliers (including fuel) or production facilities, transportation service or equipment shortages or failures, actions or any governmental authority, or other conditions beyond our reasonable control. Sales: All sales are governed by the Terms and Conditions found on this page. If you do not accept these terms you must notify us within 24 hours of receiving our Acknowledgement. If you accept delivery of our goods, you will be deemed to have accepted these Terms of Sale in full. You further agree that these Terms of Sale supersede any additional or different terms or conditions contained in your purchase order or in any other agreement between you and ADP. Shipping Options Quick Ship orders Quicker Ship orders Quickest Ship orders Lead Time (working days) 2 Days Max Next Day Same Day Percentage Add No Add 15% 25% Order Cut-Off Time 5:00pm (Pacific) 5:00pm (Pacific) 2:00pm (Pacific) Air Distribution Products 9668 Heinrich Hertz Drive #D, San Diego, CA 92154 • Ph: (800) 322-8676 Fx: (800) 604-3324 Shipping Lead Times ADP offers standard 2-Day “Quick Ship” service on all the products you see in this catalog at no increase in price for the premium service. For those occasions when even faster shipping is needed we also offer Next Day “Quicker Ship” and Same Day “Quickest Ship” options on most of our products, as follows: