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Straight Talk:

While our on-time shipping performance has exceeded 95% for five years running, it is possible that a sudden increase in demand

or an unexpected large order could impact our stock, thus our

Quick Ship

options are subject to availability. Please see the Limitations paragraph

below for your options, should a shortage occur.

Terms & Conditions

Lead Time:

For standard 2-Day

Quick Ship

orders, the lead time clock begins

the day after you place your order. For example, if you place your order on a

Monday, the next day, Tuesday, is Day 1. You can expect your order to ship no

later than Day 2, which would be Wednesday if there are no holidays. Orders

entered after 5:00 pm are considered to be entered the next business day.

Quicker

and

Quickest Ship

orders work similarly. For example, a Next Day

Quicker Ship

order placed on a Monday will ship the next day, Tuesday. Same

Day

Quickest Ship

orders must be placed before 2:00 pm Pacific Time to be

shipped the same day. Same day local delivery may also be available on

orders placed by 10:00 am. Please call for availability.

Pricing:

All prices are list. Please refer to your current Discount Schedule for

applicable multipliers. 2-Day shipping is standard (subject to availability). For

all orders under $350 net, a Small Order Freight Add of $30 will apply.

Freight Terms:

All orders are shipped F.O.B. Origin. Actual freight rates will be

charged for 2nd Day, Next Day, and Courier shipments, as well as on all orders

that do not qualify for Prepaid freight. Please refer to your current Discount

Schedule for Freight Factors on orders shipping 500 miles or more from the

92154 zip code.

Limitations:

While our goal is to ship orders in two days or less, with our

accelerated shipping schedule some shortages may occur. As a result, our

Quick

Ship

options are subject to availability. Should we encounter a shortage on a

qualified freight Prepaid order we will contact you to determine if you wish the

entire order to be held until the shortages arrive (so everything ships prepaid) or

if we should ship what we have available. Backorders cannot be shipped

prepaid. Any items you instruct us to backorder will ship Prepaid & Add.

Payment terms:

1% 10, Net 30 from the date of our invoice for customers

with approved credit. A service charge of 1.5% per month will be charged and

collected on all past due account balances. Credit card payment is also

accepted at time of purchase only, no discount allowed. Accounts with

balances over 45 days old will be on shipping hold.

Returns:

Returns will not be accepted unless accompanied by a Return Goods

Authorization (RGA) form issued by ADP. Return goods will be inspected upon

receipt by ADP and for all products accepted for restocking, 75% of the purchase

price (excluding outbound freight) will be refunded. Products which have been

installed or damaged (including packaging) are not suitable for restocking and no

credit will be given. All returns must be returned to their point of origin, freight

prepaid. If requested, we will issue a call tag for items to be returned, in which

case return freight charges will be deducted from any credit issued.

Minimum order:

For all orders under $350 net a Small Order Freight Add

will apply.

Changes:

All orders are subject to a $10 change fee per line item changed.

Upon receipt of a change order, the date the change order is received becomes

the new order receipt date and the lead time clock starts anew. Changes can

not be accepted on the day of shipment.

Cancellations:

Because of our accelerated shipping commitment we begin work

on your order immediately upon receipt. Therefore, all orders cancelled after

placement or before shipment will be subject to a 15% cancellation charge.

Damage or Loss:

Unless otherwise agreed, all shipments are made F.O.B.

Origin. ADP will not be responsible for delays in delivery by carrier, for loss or

damage to merchandise in transit, for reconsignment fees or for storage fees

due to delay in delivery. Where shortages or damages occur, details should be

noted on the freight bill by the customer at time of delivery and reported to ADP

within ten (10) days of shipment. In case of concealed damage, customer

should call the carrier immediately to inspect damaged merchandise. With the

exception of UPS and Fed-Ex ground shipments, all claims must be filed direct

with the carrier by the customer. However, we will gladly assist our customer

in attempting to secure prompt and satisfactory settlement.

Warranty:

ADP warrants our products for a period of twelve (12) months from

the date of shipment against defects in materials and workmanship. If a

product fails to perform properly within this period, ADP will replace or repair it

at our option. This warranty does not extend to and does not cover defects

caused by misuse, abuse, accident, improper installation or alteration. This

warranty is for materials only and specifically excludes labor for removal or

installation, as well as any and all forms of indemnification.

Force Majeure:

ADP shall not be liable for delays or defaults in delivery

caused by floods, fires, storms or other acts of God, by war or act of public

enemy or civil disturbance, strikes, lockouts, shortages of labor or raw

materials and suppliers (including fuel) or production facilities, transportation

service or equipment shortages or failures, actions or any governmental

authority, or other conditions beyond our reasonable control.

Sales:

All sales are governed by the Terms and Conditions found on this page. If

you do not accept these terms you must notify us within 24 hours of receiving

our Acknowledgement. If you accept delivery of our goods, you will be deemed

to have accepted these Terms of Sale in full. You further agree that these Terms

of Sale supersede any additional or different terms or conditions contained in

your purchase order or in any other agreement between you and ADP.

Shipping Options

Quick Ship

orders

Quicker Ship

orders

Quickest Ship

orders

Lead Time (working days)

2 Days Max

Next Day

Same Day

Percentage Add

No Add

15%

25%

Order Cut-Off Time

5:00pm (Pacific)

5:00pm (Pacific)

2:00pm (Pacific)

Air Distribution Products

9668 Heinrich Hertz Drive #D, San Diego, CA 92154 • Ph: (800) 322-8676 Fx: (800) 604-3324

Shipping Lead Times

ADP offers standard 2-Day

“Quick Ship”

service on all the products you see in this catalog at no increase in price for the premium service.

For those occasions when even faster shipping is needed we also offer Next Day

“Quicker Ship”

and Same Day

“Quickest Ship”

options on most

of our products, as follows: